Application Engineer

Job Description

Roles and Responsbilities:

1. Provide technical support to customers utilizing SOLIDWORKS, addressing software issues and resolving technical queries efficiently.
2. Collaborate with the sales team in pre-sales activities by delivering product demonstrations, technical presentations, and proof-of-concept projects.
3. Assist customers in post-sales activities by implementing and integrating SOLIDWORKS software into their existing workflows, ensuring a seamless transition and optimal efficiency.
4. Conduct training sessions for customers to enhance their proficiency with SOLIDWORKS software, covering best practices and advanced features.
5. Create detailed documentation, including user guides, technical manuals, and support reports, to assist customers and internal teams.
6. Engage with clients to understand their business needs, conduct in-depth analysis, and provide tailored solutions using SOLIDWORKS and related services.
7. Lead and manage projects from inception to completion, ensuring timely delivery and adherence to client requirements.
8. Stay informed about industry trends, emerging technologies, and competitive products, incorporating them into our solutions and services.
9. Contribute to the continuous improvement of processes and workflows related to SOLIDWORKS implementation and support.
10. Other adhoc assignments as assigned by the Company.

Educational and other requirements:

1. 1 to 2 years of working experience
2. Diploma or Bachelor’s degree in Mechanical Engineering, Mechatronic Engineering, Computer Science, or a related field
3. Willing to travel to Singapore (Bimonthly or as required)

Company Overview

About CADVISION Systems: Driving Product Innovation: CADVision Systems is your trusted CAD/CAM/CAE/PDM/MES/ERP solution partner in Malaysia and Singapore, dedicated to enhancing design capabilities and providing exceptional software support. Our mission is to equip and support local engineers and companies in overcoming engineering challenges through the utilization of advanced technology and expert knowledge. We strive to empower them to achieve excellence and success in their endeavors. Our goal is to establish ourselves as a prominent 3D Engineering Solutions Provider in ASEAN, earning recognition and trust from customers and industries alike. We strive to deliver exceptional services and solutions that meet the evolving needs of our clients in the region.

Additional Information

Job Title:

Application Engineer

Educational Requirements:

Minimum Diploma in Mechanical Engineering, Mechatronic Engineering, Computer Science or related field

Career Level:

Intermediate or Experienced

Work Schedule:

Regular

Minimum Salary:

To commensurate with experience

Maximum Salary:

To commensurate with experience

Years of Experience:

0-5

Other Requirements:

Other attributes will be considered for this role:

1) Pleasant personality, keen on customer service to provide support to customers
2) Tech-savvy, like to explore and use different applications in the different 3D printing processes.
3) Resourceful and works well under pressure

Employment type:

Full Time

Location:

North/South/East/West

Job Specialisation:

Projects Management

Industry:

AM Technology (Software)