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Service Technician

Job Description

About the job

Field Technician (Medical & Advanced Manufacturing Equipment)

We’re looking for a motivated Technician to support the maintenance, repair, and troubleshooting of advanced hardware systems used in healthcare imaging and additive manufacturing.

In this role, you’ll work directly at client sites to ensure equipment uptime and support high-performance systems, including medical-grade imaging displays, disc publishing units, and professional 3D printing solutions.

What You’ll Do

  • Perform preventive maintenance on IT, medical, and 3D hardware systems
  • Conduct basic diagnostic checks and repair of hardware issues
  • Support pre-sales technical activities, such as equipment setup and demonstrations
  • Receive structured, hands-on training on all equipment and tools used
  • Collaborate with internal teams to ensure timely service delivery

Requirements

  • NITEC / Higher NITEC / Diploma in Electrical, Mechanical, Mechatronics, or Electronics Engineering (or equivalent)
  • Basic understanding of IT hardware and component-level troubleshooting
  • Good communication skills in English; able to handle customer service scenarios professionally
  • A proactive, detail-oriented mindset with the ability to work independently
  • Willingness to learn and grow in a technical, customer-facing role
  • Ability to perform hands-on tasks in live operating environments
  • Comfortable working under pressure in fast-paced, deadline-driven settings
  • Candidates must be Singapore Citizens or Permanent Residents.
  • Position is open to Singaporeans and PRs only, as we are unable to provide work pass sponsorship.

Preferred (But Not Mandatory)

  • Experience with hardware servicing in IT, medical, or 3D printing fields
  • Knowledge of preventive maintenance schedules and equipment care best practices

Fresh graduates are encouraged to apply — full training will be provided.

Tagged as: additive manufacturing, Maintenance and Repair, mechanical engineering, Technical

Company Overview

Eye-2-Eye Communications Pte Ltd is a leading provider of advanced technology solutions across Singapore, Malaysia, and Indonesia. We support mission-critical industries including healthcare, dental, education, broadcast, and manufacturing, with a strong reputation for operational excellence, customer success, and long-term partnerships.

Additional Information

Job Title:

Service Technician

Educational Requirements:

NITEC / Higher NITEC / Diploma in Electrical, Mechanical, Mechatronics, or Electronics Engineering (or equivalent)

Career Level:

Intermediate or Experienced

Work Schedule:

Regular

Minimum Salary:

To commensurate with experience and qualifications

Maximum Salary:

To commensurate with experience and qualifications

Years of Experience:

0-5

Other Requirements:

1) Experience with hardware servicing in IT, medical, or 3D printing fields
2) Knowledge of preventive maintenance schedules and equipment care best practices

Employment type:

Full Time

Job Specialisation:

Technical

Industry:

AM Technology (Hardware / Process)